Get in Touch with Us!
Need help or have a question? Our team is here to assist you! Whether you need support with an order or have inquiries about our products, don’t hesitate to reach out. We’ll respond as quickly as possible to ensure you have the best experience with StepGolfers.
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Find everything you need to know about StepGolfers, from products to shipping and support
Got Questions? We’ve Got Answers!
1. What products does StepGolfers offer?
At StepGolfers, we specialize in high-quality golf training tools, including our flagship Golf Practice Mat. Our products are designed to help golfers improve their skills, no matter where they are.
2. How can I contact StepGolfers support?
You can reach us by emailing support@stepgolfers.com or calling +30 6940112403. We’re happy to assist you with any questions or issues you may have.
3. Do you ship internationally?
Yes! We offer international shipping, so no matter where you are, you can enjoy our products.
4. What is your return policy?
We offer a 30-day return policy. If you’re not completely satisfied with your purchase, just contact us within 30 days, and we’ll guide you through the return process.
5. How can I track my order?
Once your order is shipped, you will receive a tracking number via email to follow your order’s journey.
6. Can I cancel my order?
Orders can only be canceled within 24 hours of purchase. Please contact us as soon as possible if you wish to cancel your order.
7. What payment methods do you accept?
We accept major credit cards, PayPal, and other secure online payment methods.
8. How long will it take for my order to arrive?
Shipping times vary depending on your location. Standard shipping can take 5-14 business days, and express options are available for faster delivery.
9. Do you offer discounts or promotions?
Yes, we occasionally offer promotions and discounts. Be sure to sign up for our newsletter to stay updated on special offers and new product releases.
10. Is it safe to shop on your website?
Absolutely! We use secure encryption technology to protect your personal and payment information. Your privacy and security are our top priorities.